EZ Outsourcing Solutions

EZ Outsourcing

Solutions

Redefining How Outsourcing Works

A leading outsourcing company bridging North American businesses across the globe. EZ Outsourcing Solutions is a harmonized,  workforce that has been navigating and exploring the world of outsourcing for a decade. Now we are successfully guiding our valued clients and providing exemplary services through this process of outsourcing overseas. Our overseas team, which is composed of excellent providers of world-class services, enabled EZ Outsourcing Solutions to serve not only as their co-pilot but also as a partner in a faster increase in revenue and maximizing profits.

WHAT IS

Outsourcing?

Outsourcing is the business practice of hiring another company to perform services traditionally performed in-house by the company’s employees and staff.

Businesses often outsource to lower costs and improve efficiencies.  The underlying principle is that because the third-party provider focuses on a particular task, they can do it better, faster, and cheaper than the hiring company.

Debunking the Myth

Outsourcing has become part of “the new normal” for two-thirds of businesses in North America.  When you call your credit card issuer, internet provider, cable company, banking institution, or cellular service carrier, chances are the customer-service representative assisting you is working overseas.

Many corporations with headquarters in North America would not have achieved success milestones without the help of outsourcing.  Philippine Business Process Outsourcing (BPO) companies have catered to US and Canadian firms of different sizes and industries for over forty years.

Due to the outsourcing sector’s various advantages and counter-cyclical nature, businesses are now looking into offshore staffing as a saving grace.  Now more than ever, companies realize the benefits of delegating parts of their business to a competent and dedicated offshore team.

Businesses usually consider outsourcing to save considerably on labor costs.  However, there are additional factors to consider.  Apart from its cost-efficiency, offshore staffing allows companies to utilize the impressive global talent pool.

OUR SERVICES

“Our North American Team will be your liaison for the duration of your projects.  Our success is directly linked to your success.“

Call Center

Services

Our dedicated call center professionals are rigorously trained to perform diverse tasks, including lead generating prospecting, customer and technical support, data mining, appointment setting, business-to-business (B2B), and business-to-consumer (B2C) telemarketing, and virtual assistant administrative support.

Website

Development Services

EZ Outsourcing Solutions has a team of professional web developers, graphic designers, programmers, search engine optimization specialists, and social media marketing professionals who cater to businesses of all sizes.

We will create the website of your dreams from the ground up or update your existing website at astonishingly affordable rates.  (Usually half of what you are paying a North-American company).

CALL CENTER SERVICES
  • Lead / Prospect Generation
  • Business to Business (B2B) 
  • Business to Consumer (B2C)
  • Verifying Contact information
  • Prequalifying New Prospects
  • Target Market Profiling
  • Email Marketing Material
WEBSITE SERVICES
  • Build a New Website
  • Update Your Current Website
  • Concept Creation 
  • Social Media Marketing
  • Search Engine Optimization
  • Content Upload
DATA MINING
  • Custom Data Research
  • Building a Prospect Database
  • Cross-Referencing Multiple Information Sources
  • Acquiring Contact Information
  • Researching Social Media Platforms
APPOINTMENT SETTING
  • Inbound and Outbound
  • Pre-Qualifying Prospects
  • Scheduling Sales Calls and Zoom Meetings
  • Calendar Management
VIRTUAL ASSISTANT
  • Administrative Support
  • Managing client accounts
  • Setting Up Social Media Accounts
  • Email Management / Autoresponders
  • Accounts Receivable Tracking and Follow-Up
  • Payment and refund processing
  • Transcription
  • Creating reports and spreadsheets
CUSTOMER SERVICE
  • Live telephone inbound and outbound company support
  • Technical Assistance and Troubleshooting
  • Email communication
  • Chat Support
  • Answering Support Tickets
  • Client Follow-Up
  • Survey and Feedback Questionnaire
  • Sales and Expense Reports
TECHNICAL SUPPORT
  • Provide problem-solving solutions
  • Expert Product and Service Support
  • Troubleshooting
  • Escalating issues to expert level technicians
  • Maintaining CRM / Database Management
  • Research
  • Scheduling Traveling Arrangements
  • Bookkeeping
Send us your Request for Proposal

What Makes Us

Unique?

  • Minimum Commitment:
    • You can take a test drive and hire one agent for one month.
  • Pre-Screening:
    • We handle the heavy lifting, such as vetting your agents.
  • Writing Scripts
    • We have a decade of experience helping create the perfect script for your business.
  • Training:
    • We provide ongoing training and support.
  • Accountability:
    • We will provide you with end-of-day production reports.
Schedule Your Free Consultation
WHAT PEOPLE SAY

Reviews

What our customers are saying

As an entrepreneur, you must stay on top of everything when starting, running, and growing your business. I’m glad to have EZ Outsourcing Solutions and its proficient virtual assistants on my team. We are using them for two critical functions; finding qualified prospects and handling email support for our clients. Not only are they one-third the cost of North American outsourcing companies, but they are also easy to work with and are willing, ready, and able to help us scale as needed. If you need to outsource any services, do it. Just make sure to find a company that offers excellent results. EZ Outsourcing Solutions delivers.

MICHAEL A.

I’m already impressed with their professionalism, responsiveness and adherence to milestones. And their ability to develop custom-designed websites for one-third to one-half what others charge for sites adapted from existing WordPress themes doesn’t hurt either.

BRUCE G.
Owner and Creative Director
https://brightorangeadv.com