SERVICES
Check out our list of services below.
CALL CENTER SERVICES
Ez Outsourcing Solutions has exemplary service agents who excel in providing world-class quality call center services.
Business to Business (B2B)
Business-to-Business call center helps secure existing customer connections with frequent check-ins and service inquiries.
Business to Consumer (B2C)
Business-to-consumer is the type of commerce transaction in which businesses sell products or services directly to consumers.
Lead/ Prospect Generation
Lead generation hits a large target market, nurtures it through the Client Buy Cycle at the prospect’s own pace, and identifies marketing qualified leads.
Verifying Contact Information
Call centers use customer verification to authenticate customers’ information and validate their identity.
Prequalifying New Prospects
Call centers use customer verification to authenticate customers’ information and validate their identity.
Target Market Profiling
A target market profile identifies the customer most likely to buy your product or service.
Email Marketing Material
Email marketing can include newsletters with updates on the company or promotions of sales and exclusive deals for subscribers.
WEBSITE SERVICES
Behind the top-tier website services offered by EZ Outsourcing Solutions are highly skilled designers, specialists, and planners.
Building a New Website
Building a website from scratch helps showcase your products or services to prospective customers and create brand awareness.
Concept Creation
Design concept creation, including logo, web design, marketing promotions, and content.
Social Media Marketing
Digital marketing that leverages the power of popular social media networks to achieve your marketing and branding goals.
Update Your Current Website
Updating and modernizing existing websites to help clients re-establish their brand.
Search Engine Optimization
Digital marketing that leverages the power of popular social media networks to achieve your marketing and branding goals.
Content Upload
Uploading content of the website including blogs, galleries, products, and many more.
DATA MINING
Data mining is the process of analyzing data to support decision-making and planning. This involves gathering, discovering, and sifting patterns and trends to gain ideas or insights for future decisions.
Research companies, run campaigns, and provide customized data.
Collecting prospect data based on specific criteria such as targeted industries and geographic locations.
Utilizing multiple resources to gather the maximum volume of relevant information.
Acquiring contact information of prospective clients in specific markets.
Analyzing social media data to conduct quantitative and qualitative research by using proprietary data solutions.
APPOINTMENT SETTING
EZ Outsourcing Solutions has abundant and qualified appointment setters to help your company be noticed and recognized in the market.
Qualifying Prospects
Appointment setting is a strategy to bring in new prospects by setting a date on the calendar for the sales team to discuss the product.
Lead Generation for New Catering Business
Determining whether a person who has expressed interest in the client’s products or services meets the general qualifications of the client’s market.
Scheduling Sales Calls and Zoom Meetings
Contacting prospects to schedule an introductory call or zoom meeting.
Calendar management
Organizing meetings, events, appointments, and “to-do’s.”
VIRTUAL ASSISTANT
Virtual assistants at EZ Outsourcing Solutions are capable of reducing your massive workload by accomplishing the following roles and tasks:
General office management, answering phones, speaking with clients, assisting an employer, and clerical work.
Maintain and regularly update client information
Creating or updating the social media accounts and content.
Systematic control of the quality and quantity of electronic messages that are sent from within, and received by, an organization.
Proactively allows follow-up as soon as invoice due dates have passed and prioritizes essential payments.
All on-line credit card and debit card transactions.
Convert audio and video recordings to written format.
Provide critical analysis of how a business tracks information in specific areas of the organization.
Documenting daily financial transactions into organized accounts.
Track all sales and expense data from specific projects to entire company financial overview.
Customer relationship management tools that track all client interactions.
Systematic research and development (R&D) to help acclimate factual data and draw conclusions.
CUSTOMER SERVICE
EZ Outsourcing Solutions is composed of highly trained agents who are capable of providing world-class customer service.
Support teams typically monitor inbound centers since the calls tend to come from existing customers with issues or questions.
Assisting clients in the management of incidents or the resolution of any technical malfunctions.
Exchange of informational messages with any client.
Actively answering clients’ questions and concerns via chat.
Resolving support tickets in real-time.
Exchange of informational messages with any client.
Asking for client’s feedback to identify or measure the satisfaction of the client.
TECHNICAL SUPPORT
EZ Outsourcing Solutions has excellent teams who offer technical support services
Determining the problem and its cause to identify any possible resolution.
Troubleshooting problems that specialize in multiple products and services.
Problem-solving issues with complex machines, electronics, computers, and software.
If an average skill level programmer/ support can’t handle the issue, there will always be an expert level available to find a resolution to the issue.
Have you thought of availing of our website development services? What are you waiting for? Reach us through the provided contact details below.